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Resume

Hi, I'm Natalija! I'm so very glad that you are here. Let me give you a very brief glimpse into my life.

 

Until 2014 I followed a career path of administration professional working in various, but inevitably very traditional office settings. Then, through what - at the time - seemed like a calamity, I ended up working full-time remotely, and, as they say - the rest is history.
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I am dedicated to living a courageous and integrous life. I take each moment as an opportunity to empower myself and others, and though I often may be falling short, I keep at it nevertheless, relentlessly and stubbornly. Being in touch with nature, observing living things is absolutely necessary for my happiness. I am fascinated by psychology and passionate about the written word, movies & fine art. Cooking and baking heal almost all sorrows... the time takes care of the rest.

Work
Experience

2023 - Present

Virtual Executive Assistant

Renata de Melo, Feminine Leadership and Coaching

renatademelo.com | @iamrenatademelo | @unearthed.retreats

Administration: email and calendar management; financial reporting and invoicing; document creation, management and filing.

Programs & products: client relations, client list creation; program and event support; sales funnel automation.

Social media and design: Instagram and Facebook posting, graphic design of reels, carousels and posts, web maintenance.

Education

1979 - 1984

University of Zagreb, Faculty of Humanities and Social Sciences, Zagreb, Croatia

Major in Sociology. Completed four-year studies, but did not graduate.

1974 - 1979

High School specializing in foreign language studies, Zagreb, Croatia

The curriculum focused on business administration in German and French.

Informal education

2011

Three-month coaching on assertive communication and team dynamics

Tatjana Divjak, Zagreb – HR

2003

ISO 9000:2000 Quality Assurance Basics

Dekaform, Zagreb – HR

2003

e-Development

World Bank Institute, Washington, D.C. - USA

2000

SAP and financial accounting

The World Bank, Washington, D.C. – USA

1997

Financial Accounting Basics

UNHCR, Sarajevo – BH

1996

Effective Report Writing

UNHCR, Zagreb – HR

1993

Organisational Management

UNHCR, Rotterdam – NL

Skills
& Expertise

Languages
  • Croatian (mother tongue)

  • English (IELTS Academic certificate, UN proficiency certificate)

  • German, French, Italian (basic)

IT Skills
  • Office applications: MS Office, Mac iWork

  • Web Design: Wix, WordPress, Squarespace

  • Graphic design: Canva

  • File management: Dropbox, Tresorit, Google Drive, Evernote

  • Time management: Monday, Asana

  • Social media: Facebook, Instagram, LinkedIn

  • Web-based communication: Zoom, Google Meet, WhatsApp, Signal, Skype

  • Video sharing and production: YouTube, Vimeo, Loom, iMovie

  • Email marketing service: MailChimp, Flodesk

  • Surveys: SurveyMonkey

  • Online courses: Thinkific, Udemy

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